The responsibility of notifying the intended recipient of the delivery window falls on the purchaser not Sparky, MascotLink Bookings, nor other partners. As a special delivery may or may not be a surprise for the intended recipient, we would not want to spill too many beans 😙
Selection of a special delivery time slot occurs at checkout and is final at point of purchase.
Special deliveries will only be made to the address provided in the booking process & must fall within designated special delivery radius.
Should the recipient of a special delivery not be present at a given address (provided during booking process) we will first attempt to call the recipient via contact phone number provided. If contact is not made after 10 minutes, we will contact the purchaser via information provided as whether to 1.) leave package at intended location 2.) reschedule delivery with additional fees applied