Louie #00


A number of years ago, in a small town near the Arctic Circle, a bouncing baby polar bear was born. But this bear was very different from all of the other polar bears in the town. While all of the other bears had white fur, this bear's fur was BLUE!!

Then one day he was told about a hockey team called the St. Louis Blues! 


Since the blue bear loved hockey, blues music, and was blue himself, he knew he had to find this team! 




📲

Local Events 

& Appearances

Louie can help get any party started! 

Invite the mascot to your next special event. 



👧👶

Louie's 

Kids Club

Stay connected and cheer on your favorite hockey team with a kids club membership. 



🥳

Celebrate your Birthday 

with Louie

Louie can help get any party started! Invite the mascot to your next special event. 



🚚 🎅

Mascot Holiday

 Local Deliveries 

Louie can help get any party started! Invite the mascot to your next special event. 


Headed to the Enterprise Center?

LOUIE IN SEAT VISITS

All Season Long 🥳


Special Holiday Visits will be available at games during the Christmas Season, & Valentine's Day

People often ask...

Where does Louie make special deliveries or appearances ?

Locations within 30 miles of the Enterprise Center are eligible for special visits from Louie & his team. Our system is designed to not permit locations beyond this radius to be booked for deliveries or appearances - attempting to do so will result in errors during checkout process. 


Louie makes a limited number of in-seat deliveries each home game for ticketed fans at the Enterprise Center. Purchasing a mascot in-game visit does not include a ticket or access to the game itself. This is intended to be an add-on experience for ticketed fans. It is the responsibility of the purchaser to communicate any updates to seat locations on game day.


Questions or concerns? Contact us via Help Chat or hello@mascot-link.com 

How do I know exactly when Louie will arrive? 

Louie's holiday deliveries & local appearances accept bookings based on delivery windows. These provide a period of time during which Louie will arrive at your location. 


More specific arrival updates will be provided via SMS (text message) on delivery day when Louie is en route.  These will be sent to the number provided during the booking process. 

What is your special delivery policy? 

The responsibility of notifying the intended recipient of the delivery window falls on the purchaser not Louie, MascotLink Bookings, nor other partners. As a special delivery may or may not be a surprise for the intended recipient, we would not want to spill too many beans 😙


Selection of a special delivery time slot occurs at checkout and is final at point of purchase.


Special deliveries will only be made to the street address or seat location provided in the booking process. Local deliveries must fall within designated special delivery radius


Should the recipient of a special delivery not be present at a given address (provided during booking process) we will first attempt to call the recipient via contact phone number provided.  If contact is not made after 10 minutes, we will contact the purchaser via information provided as whether to 1.) leave package at intended location 2.) reschedule delivery with additional fees applied 

What is your return policy? 

Gifts & experiences are non-refundable unless the event is cancelled or rescheduled due to league or local government COVID policies. 


Issues or concerns with your experience? Contact us via hello@mascot-link.com 

I still have questions - how can I get in touch? 

Ask questions via Live Help Chat monitored 9-7 CST or email us via hello@mascot-link.com. 


Please note, we can only assist with questions related to mascot events & appearances. If you have general questions about Blues tickets, programs, or offerings, please contact via the team's primary website




hello@mascot-link.com

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