Special Deliveries Policy
Best Practices for gifting special deliveries
- GET THE DELIVERY ADDRESS RIGHT Know where your recipient will be on delivery day during designated window PRIOR to purchasing. The address you entered is considered final once booked.
- MAKE SURE THEY ARE HOME Give your recipient a head's up that they should be at special delivery address on delivery day during delivery window.
Special Delivery Policies
- The responsibility of notifying the intended recipient of the delivery window falls on the purchaser not Boxxed Up nor its partners. As a special delivery may or may not be a surprise for the intended recipient, we would not want to spill too many beans.
- Selection of a special delivery time slot occurs at checkout and is final at point of purchase.
- Special deliveries will only be made to the address provided in the purchase process*.
Special Delivery Times
- Deliveries can be made during available times slots provided during checkout process
- Delivery windows vary per team and season. Delivery windows range from 2 - 4 hours to accommodate necessary travel between deliveries.
Special Delivery Eligible Locations
- Deliveries can be made to locations within established local radius which vary by team/partner
- Check eligibility by zip code
- Should the recipient of a special delivery not be present at a given address (provided by purchaser on order form) we will first attempt to call the recipient via contact phone number provided at checkout. If contact is not made after 5 minutes, we will call the purchaser via contact phone given at checkout to advise whether to 1.) leave package at intended location 2.) reschedule delivery with additional fees applied