This VIP experience includes a fun, individualized moment with everyone’s favorite mascot Captain. Complete with photos, autographs, and plenty of high-energy excitement to last the entire game!
It’s the perfect way to show someone you care or to give your group the ultimate game day memory they’ll never forget!
In-Game Visits Include:
- Rangers T-Shirt
- Exclusive Rangers Bobblehead
- Captain Signed Baseball
- Captain Autograph Card, and
- Mini Captain Tote Bag
- (additional gift bags available for $45 each)
📲 Book a visit from Captain by home game (limited available)
🚨 You must be a ticketed attendee. Need tickets? See Rangers schedule
How Seat Visits Work:
- Purchasing a seat visit doesn’t include a ticket or access to the game itself. It is an add-on experience for ticketed fans.
- Specific arrival alerts will be provided via SMS when Captain is en route. This is sent to the cell phone number provided during the booking process.
- It is the responsibility of the purchaser to communicate any updates to seat locations the day before game day.
- If the recipient isn’t in their seat at the time of the visit, Captain reserves the right to try again; a refund will not be issued.
- Most visits happen within the first 5 innings of the game.
- There are no set times for seat visits.
- All seat visits are final at point of purchase Need help with booking? Contact us via hello@mascot-link.com
In-Seat Visit Policy
- If Captain & crew stop by the seat location and the fan is not in their seats, they reserve the right to attempt another seat visit only at their discretion and subject to schedule during that game. It is not guaranteed.
- It is the responsibility of the purchaser to communicate any updates to seat locations on game day.
- Captain loves taking pictures with fans, but please be considerate of those around you and the game action ahead of doing so!
- The responsibility of notifying the intended recipient of the visit or experience falls on the purchaser not the mascot, MascotLink Bookings, nor other partners. Especially since this may or may not be a surprise for the intended recipient.
- Deliveries, seat visits and pregame activations are non-refundable unless the experience is canceled or rescheduled due to league or local government policies.